🔒 Privacy Policy

Last Updated: July 8, 2025

At BookMyBroom, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services in Jamshedpur.

By using our website or booking any service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of data:

a) Personal Information:

• Full name

• Phone number

• Email address

• Home address (for service visits)

• Payment details (UPI, transaction reference only – we don’t store card info)

b) Non-Personal Information:

• Device type

• Browser type

• IP address

• Pages visited

• Time spent on the site

2. How We Use Your Information

We use your data to:

• Schedule and confirm your cleaning or painting appointments.

• Communicate regarding service updates or customer support.

• Improve our website and service quality.

• Send promotional offers (only if you opt-in).

3. Data Security

We implement strong security practices to protect your data, including:

• SSL encryption on our website.

• Restricted access to customer data internally.

• No storage of sensitive payment info like debit/credit card numbers.

4. Sharing of Information

We do not sell or rent your personal information to any third parties.

We only share your data with:

• Internal team members (painters/cleaners) strictly for service execution.

• Trusted payment gateways for secure transactions.

All third parties are bound by confidentiality agreements and cannot misuse your data.

5. Cookies & Tracking

We use cookies to enhance user experience and analyze website traffic. You may choose to disable cookies via your browser settings, but it may affect site functionality.

6. Your Rights

As a user, you have the right to:

• Request access to the personal data we hold about you.

• Ask for correction or deletion of your data.

• Opt out of promotional messages at any time.

To exercise these rights, simply email us at support@bookmybroom.in

7. Children’s Privacy

Our services are not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted here with the updated date. We recommend reviewing this page periodically.

9. Contact Us

If you have questions or concerns about our Privacy Policy, please reach out to us:

📞 +91-8700 587 197
📧 support@bookmybroom.in
📍 Jamshedpur, Jharkhand, India