1. SERVICES

Bookmybroom (referred to as “we”, “us”, or “our”) offers online booking services for various home maintenance and renovation services including cleaning services, house painting, and renovation services (referred to as “Services”). By accessing or using our website, you agree to abide by these Terms & Conditions.

2. ACCOUNT CREATION

To access and utilize our Services, users may be required to create an account. You agree to provide accurate and complete information during the registration process and to update such information to keep it current. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. CANCELLATION AND REFUND

Cancellation and refund policies may vary depending on the type of service booked. Please refer to the specific cancellation and refund policy provided for each service. We reserve the right to charge a cancellation fee or deny refunds in certain circumstances.

4. CONSENT TO USE DATA

By using our Services, you consent to the collection, use, and sharing of your personal information as described in our Privacy Policy. We may use your data to improve our services, communicate with you, and provide personalized recommendations. You have the right to opt-out of certain data processing activities as outlined in our Privacy Policy.

5. PRICING, FEES, AND PAYMENT TERMS

Prices for our Services are subject to change without prior notice. We strive to provide accurate pricing information, but errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price. Payment for services is due at the time of booking unless otherwise specified. We accept various payment methods as indicated on our website.

6. CUSTOMER CONDUCT

You agree to use our Services for lawful purposes only and to comply with all applicable laws and regulations. You are solely responsible for any content you submit, including but not limited to reviews, comments, and feedback. We reserve the right to remove any content that violates our policies or is deemed inappropriate.

7. THIRD PARTY SERVICES

Some of our Services may be provided by third-party contractors or service providers. While we make efforts to ensure the quality and reliability of these third-party services, we are not responsible for any damages or losses incurred as a result of their actions or omissions. You agree to abide by the terms and conditions of any third-party services utilized through our platform.

8. YOUR RESPONSIBILITIES

You are responsible for providing a safe and suitable environment for the provision of the booked services. This includes ensuring access to the premises, providing necessary utilities, and disclosing any hazards or special requirements to the service provider. Failure to fulfill these responsibilities may result in additional charges or cancellation of the service.

By accessing or using our Services, you agree to these Terms & Conditions. If you do not agree with any part of these terms, you may not use our Services. We reserve the right to update or modify these Terms & Conditions at any time without prior notice. It is your responsibility to review these terms periodically for changes. Continued use of our Services following the posting of any changes constitutes acceptance of those changes.

If you have any questions or concerns regarding these Terms & Conditions, please contact us at contact@bookmybroom.com.